Please Note: TravelAssist is a private service, and not associated with the US Government.
Helping you travel to the United States from anywhere in the world.

Privacy Policy

This website is committed to protecting your privacy. This Privacy Policy, hereinafter referred to as the “Statement”, the “Privacy Statement”, or the “Privacy Policy” explains how this website uses and protects the information we collect. This Privacy Policy applies to any personal information you provide to this website and, subject to local law, any personal information we collect from other sources. Throughout this Privacy Policy, we will refer to our website, its affiliated companies, and its affiliated subsidiaries as “this website”, “the website”, “our website”, as well as “we”, “us”, or “our”.

What Type of Information Does This Website Collect?

This website may collect personal information like your name, contact information, gender, marital status, date of birth, financial details, employment information, and place of residence. We may also collect sensitive information like your criminal convictions or health data in order to process your application. By providing information that enables us to respond to your request for our services, you are consenting to the collection, use, and disclosure of this information to this website and appropriate third parties for the purposes described in this Privacy Policy. This includes collecting information when you:

Visit This Website and Affiliated Entities

In some cases, this website will automatically collect certain types of information when you visit our website and through emails that we may exchange. We may use automated technologies like web server logs to collect IP addresses, web beacons, cookies, and other tools to collect this data. By collecting this information, we can continue to improve the effectiveness of this website, its affiliated entities, and our marketing activities. By using this website, associated websites, and mobile applications, you consent to the processing of your information as outlined in this Privacy Policy. This includes placing cookies on your device as described in the Cookie Notice. This website may contain links to other websites that are outside our control. These websites are not covered by this Privacy Policy and we have no control over which type of information is collected by these websites or how the Privacy Policies of these websites dictate the handling of information. 

Access to Our Website Through Mobile Devices

By accessing our website on your mobile phone or mobile device, we may also collect your unique device identifier and mobile device IP address. We may also collect information about your device’s operating system, mobile carrier, and location information. When you provide us with your mobile device phone number as your contact phone number, you consent to the use of your mobile device phone number for the purposes identified in this Privacy Policy. If you choose to receive notifications from us on your mobile device, including but not limited to text notifications, then you also consent to the use of your mobile phone number for that purpose.

How Does This Website Use your Personal Information?

Any personal information we collect may be used, but is no limited to be used, to enhance our services, boost the effectiveness of our marketing campaigns, optimize the user experience, and for the following purposes:
•    To provide information and services as requested by users
•    To determine eligibility and process applications for products and services
•    To provide information and services as requested by clients
•    To administer claims
•    To analyze data 
•    To carry out client communication, service, billing, and administration
•    To obtain and update credit information with appropriate third parties, including but not limited to credit reporting agencies when transaction are made using credit
•    To execute monitoring and training
•    To develop new services
•    To market products and services (subject to appropriate consent)
•    To understand and assess the ongoing needs of clients and to offer products and services to meet those needs and solve these problems
•    To conduct processing necessary to fulfill other contractual obligations for individuals
•    To, with your consent, use your personal information for additional purposes

Does This Website Disclose Personal Information?

This website does not rent, sell or otherwise disclose personal information about website visitors with unaffiliated third parties for their own marketing purposes. We disclose personal information to United States Customs and Border Protection (CBP) authorities in order to provide and administer our products and services. In situations where it is required, we may also disclose personal information to respond to official government requests, including but not limited to situations where such disclosure would prevent physical harm or in the event of a merger or acquisition.

Does This Website Transfer Personal Information Across Countries or Around the World?

This website may transfer certain personal information across geographic boundaries, including but not limited to other countries working on our behalf in accordance with applicable local laws. When you provide us with your information, use our website, or order our services, you consent to the collection, international transfer, storage, and processing of your information by such third parties around the world. These transfers are governed by standard contractual clauses or equivalent data transfer agreements as governed by the European Union (EU) in order to safeguard the security and confidentiality of personal information.

How Can The Visitor (You) Access and Update Information?

This website will take reasonable steps to keep your personal information accurate and complete. If you have created a profile or account on one of our websites, then you can update your contact information after you log into your account on our website. You are also welcome to contact us via the email address listed on our Customer Service page or via the Contact Us section below. We will endeavor to respond to your request as soon as we are able to do so, within a reasonable time limit. Users are welcome to submit requests to update or access their information via these channels.

How Does This Website Protect User Information?

This website has implemented reasonable physical, technical, administrative, and technological security standards to prevent the personal information of visitors (you) from being lost, misused, altered, destroyed, or otherwise accessed inappropriately. Our service providers and agents are bound by contract to maintain the confidentiality of personal information. Our service providers and agents are not permitted to use the information of visitors (you) for any unauthorized purpose.

Does This Website Collect Information from Children?

Our website, our services, and our affiliated entities are not directed towards children and we do not knowingly collect personal information from children via our website, our services, and/or our affiliated entities.

Contact Us

If you have any questions regarding any aspect of this Privacy Policy, then please contact us here:

Changes to this Privacy Policy

We retain the right to update this Privacy Policy from time to time. We encourage you to periodically review this Privacy Policy to ensure you are aware of the latest updates to our privacy practices. We last updated this statement on June 1, 2018.


This website collects information during your visit using cookie technology. A cookie is a program contained in a small text file. This text file is placed in your internet browser or on your hard drive. You are welcome to control acceptance of cookies at any time by modifying your internet browser preferences. You have the ability to accept all cookies, reject all cookies, individually verify all cookie requests, or receive a notification when a cookie is set.

Please be aware that, if you choose to block all cookies (including but not limited to essential cookies), then you may not be able to access all or part of our website and you may be unable to use those services or engage in activities that require the placement of cookies. This website uses cookies to distinguish you from other users of our website and to help compile aggregate statistics about usage of our website, our affiliated websites, and other affiliated entities online. Additionally, in certain circumstances, this website may use tracking technologies like web beacons to collect information about your visit to this website and to affiliated online entities under the domain of this website. Web beacons are small electronic images embedded in web content or email messages. Web beacons are not typically visible to users. Similar to cookies, this tracking technology allows this website to track pages and content accessed and viewed by users on this website and affiliated websites.

Using web beacon technology allows this website to provide you with an optimized, positive, and effective user experience. Web beacon technology allows us to personalize the experience of users and refine our content. For further information about cookies, how they work, and how they can be used to track your data across online entities, please visit

Links to Other Websites

This website may choose to link to other websites from time to time. These websites are outside of our control and are not covered by this Privacy Policy. If you choose to access these websites, then you choose to assume the risks of accessing these websites. Operators of these websites may collect information from you that will be used by them in accordance with their privacy statement.

We encourage users to read the privacy statements on other websites you visit. This website is not responsible for the content or privacy practices of linked websites or any use of those websites, nor do we have any control over how these websites function, the types of content posted on these websites, the data control policies implemented by these websites, or the quality control measures implemented by these websites. Please be aware that this website may link to websites maintained by other entities under control of this website that are not governed by this Privacy Policy. In this situation, it is possible that this other website may be governed by a Privacy Policy that could differ slightly or significantly from this statement. We encourage users to review the Privacy Policy of every website they visit, regardless of whether that website is in control of our website or another entity. 

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